23 Mar 5 DYSFUNCTIONS OF A TEAM SUMMARY
Over the past quarter, we have explored in detail the role of leadership in identifying and addressing the five team dysfunctions – as framed through Patrick Lencioni’s model – which considers teams according to the following criteria:
- Absence of trust: This is the foundation of any team. Without trust, team members are unlikely to be honest with each other, seek help or share information.
- Fear of conflict: When team members are afraid of conflict, they tend to avoid difficult conversations, which can lead to a lack of accountability and commitment.
- Lack of commitment: Without commitment, team members may not be fully invested in the team’s goals or objectives, and they may not be willing to make sacrifices for the team.
- Avoidance of accountability: When team members don’t hold each other accountable for their actions or decisions, it can lead to a lack of trust, fear of conflict, and lack of commitment.
- Inattention to results: A team that is not focused on achieving results can become complacent or disengaged, leading to a lack of motivation and productivity.
How Leaders can do this:
- Building a culture of trust and openness, where team members feel comfortable sharing their thoughts and ideas.
- Encouraging healthy conflict by promoting constructive criticism, inviting diverse perspectives, and facilitating discussions that allow for disagreement.
- Fostering commitment by ensuring that team members understand the team’s goals and objectives and have a clear sense of their roles and responsibilities.
- Promoting accountability by setting clear expectations, providing feedback, and holding team members responsible for their actions and decisions.
- Focusing on results by setting measurable goals and tracking progress, celebrating achievements, and continuously looking for ways to improve.