Giving and Receiving Feedback


Giving and receiving feedback is a skill that develops over time. In this course, participants are introduced to a process they can use to improve their feedback skills and communicate with confidence. There is a scientific basis for many of our observations and intuitions about feedback – such as it is hard to give correctly; people do not like it, and more. These fears will be overcome as participants learn how to tackle these difficulties.


  • Understand the essentials and benefits of giving and receiving feedback.
  • Identify and explore challenges when giving and receiving feedback and adopt appropriate strategies to overcome these.
  • Explore various techniques and models for giving and receiving feedback.
  • Practice the art of giving useful feedback.

Who is it for:

All Employees

Participants who selected this programme also selected:

  • Dealing with Conflict
  • Motivating Performance through Feedback
  • Basics of Coaching
  • Building High Performance Teams
Talk to us about how we can help you and your organisation