Giving Effective Feedback using the EEC Model

Giving Effective Feedback using the EEC Model

Giving Effective Feedback using the EEC


The most dreaded words for any employee – Can I give you Feedback?

A survey conducted by Gallup, states only 26% of employees say the feedback they receive improves their work.

As leaders, we sometimes hold back from providing negative feedback for fear of…

  • offending
  • not being liked
  • losing someone
  • upsetting working dynamics

These fears may tempt us to use the commonly used ‘sandwich’ feedback technique. It may be undermining your feedback in terms of improving performance and impact negatively your relationship with others.

So, what is a more effective feedback approach?

3 Steps to Giving Effective Feedback:

Preparation: Take time to prepare before you deliver the message

Delivery: Provide the feedback. This is where the EEC model comes in

Follow up: Following up on feedback is key, otherwise what was the point of giving it?


The EEC model helps you to structure constructive feedback to enable your team to perform at their best. It ensures that the feedback is clear, honest and open.


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Mark Doyle

Mark became joint owner of OMT in 2004. As Chief Executive, he is responsible for the day to day management of the business and for the smooth delivery of our high performance programmes. Before OMT, Mark held a number of senior management positions across the finance sector, specialising in operations management, business transformation, project management, new product development and treasury management. Mark believes that OMT’s people are their key strength as a growing organisation. Their ability, commitment and passion are what make OMT truly different.

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