OMT Global Blog Post

Frontline Managers

Frontline Managers: are typically first time managers with little or no experience. They are responsible for the day to day running of the business. Develop your Frontline managers with the leadership skills to get the most from themselves, their team and to manage objectives.

Managing Self

  • 01 Personal Development
  • 02 Team Dynamics
  • 03 Confidence and Attitude
  • 04 Conflict Management
  • 05 Role Clarity – Expectations/Contribution
  • 06 Feedback – Addressing/Receiving
  • 07 Time Management
  • 08 Planning Objective – SMART Goals
  • 09 Emotional Intelligence
  • 010 Stress Management
  • 011 Communication Skills
  • 012 Role Model

Leading Others

  • 01 Strategic Alignment
  • 02 KPI’s
  • 03 Continuous Improvement/Innovation
  • 04 Resource Planning
  • 05 Business Tools
  • 06 Retention of People
  • 07 Strategic thinking/Problem Solving
  • 08 Managing in Uncertainty

Leading the Business

  • 01 Understanding Strategy
  • 02 Contract Management
  • 03 Managing Resources
  • 04 Risk Management/Compliance
  • 05 Business Tools – KPI Management
  • 06 Continuous Process Improvement
  • 07 Problem Solving Techniques
  • 08 Recruitment/Selection
  • 09 Goal and Situational Alignment
  • 010 Decision Making Tools and Techniques

Can we help you?

If you would like to find out more information or discuss how OMT can help solve your organisation challenges.

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